Support

Questions, a booking problem, or feedback? We read every message.

Contact

Email hello@ridgetrip.com. We usually reply within 2 business days.

Common questions

Who do I contact about a booking?

Bookings are made directly with the partner you booked on (for example the airline, Booking.com or Hostelworld). For changes, cancellations or refunds, contact that partner using the confirmation they emailed you. We're happy to help you find the right contact.

Why is the price on the partner site different?

Prices change quickly. Ridgetrip labels every price: "recently verified" fares were seen by travelers in the last few days, and "estimated" prices are our best estimate. The partner's checkout price is the one you pay. After booking you can enter what you paid and your trip total updates.

How do I delete my account?

In the app, go to Profile → Delete account & data. This removes your account and synced trips from our servers.